Skip to main content
ISMS Assistant · Roles, BCM & Suppliers

RACI, business continuity, supplier management

Updated on 4 min Pro plan Open in Cenedril

Goal Assign responsibilities via the RACI matrix, build business continuity from the BIA through to the policy, and maintain the supplier register with assessment in the ISMS Assistant.

The ISMS Assistant bundles role assignment, continuity planning, and supplier management into three modules you reach from the overview page at /isms-wizard. In Roles, Responsibilities & Employee Lifecycle you assign people via the RACI matrix, in Business Continuity you build from the Business Impact Analysis through to the policy, and in Supplier Management you maintain the register with assessment. Many roles and data are already prefilled from earlier phases, so you mostly review and add.

Assign roles and responsibilities

Open the Roles module

Open the ISMS Assistant overview page and select the Roles, Responsibilities & Employee Lifecycle card. The module is split into the tabs Overview, Roles & Assignments, Competences & Training, Control RACI, Workflow Configuration, and Policies.

The Roles module with the Overview, Roles & Assignments, Competences & Training, Control RACI, Workflow Configuration, and Policies tabs.

Assign people to roles

Switch to the Roles & Assignments tab. Each ISMS role appears as a card with its identifier and description. People that Cenedril prefilled from earlier phases carry an auto marker. Use the person field to assign additional people to a role. With Add Custom Role you create a role that is missing from the standard catalogue.

Fill the Control RACI

Open the Control RACI tab. The controls are grouped into organisational, people, physical, and technological controls. Click the pencil icon on a control and assign people or roles to the four rows: R (responsible), A (accountable), C (consulted), and I (informed). Use the search field to find a specific control.

A control card in edit mode with the R, A, C, and I rows and the person and role fields.

Build business continuity

Open the Business Continuity module

Return to the overview page and select the Business Continuity card. The overview shows the chain in order: Business Impact Analysis, continuity plans, IT disaster recovery, tests, and crisis communication. Each step carries a progress ring showing its current state.

The BCM overview with the steps from Business Impact Analysis through to crisis communication and the closing policy.

Record the Business Impact Analysis

Open the Business Impact Analysis tab. For each critical process, record the impact along with the recovery time objective (RTO) and the maximum tolerable data loss (RPO). The overview then shows how many processes have values set and how many remain open.

Add plans, recovery, and exercises

Use the Continuity Plans, IT DR & Information Backup, Tests & Exercises, and Crisis Communication tabs to add the remaining building blocks. Continuity plans can be approved, and completed exercises appear with their date in the overview.

Complete the BCM policy

Switch to the Policy tab. Cenedril generates a draft from your controls and the organisation name, which you edit in the editor. Use the Save button to store the state.

Manage suppliers

Open the Supplier Management module

On the overview page select the Supplier Management card. The module has the tabs Overview, Supplier Register, and Policy. The overview shows the total number of suppliers, the share of assessed suppliers, overdue reviews, and the distribution by criticality and assessment.

The supplier overview with metrics on count, assessment, and overdue reviews, plus the distributions by criticality and assessment.

Maintain the register

Open the Supplier Register tab. The register is a view of Asset Management; suppliers flow in from there. Through the expandable rows you maintain base data, criticality, cloud services, assessment, contracts, and review dates per entry.

Complete the supplier policy

Switch to the Policy tab. Cenedril generates a draft of the supplier security policy. Use Save Draft to keep an interim version and Complete to finalise the policy for the active language.

Result: the ISMS roles are filled with people, the controls carry their RACI assignment, business continuity runs from the Business Impact Analysis to an approved policy, and the supplier register holds criticality, assessment, and a completed supplier policy.

Frequently asked questions

Where do the people in the RACI matrix come from?

Cenedril prefills roles automatically from earlier phases: top management from the management responsibilities, the ISMS responsible person from the organisation profile, risk owners from the risk scenarios, and process and asset owners from Asset Management. These entries carry an “auto” marker. On the “Roles & Assignments” tab you add further people manually.

What do R, A, C, and I mean in the Control RACI?

R is the person who carries out the task (Responsible), A the accountable person, C the parties to be consulted, and I the parties to be informed. For each control you assign these four levels to people or roles.

Do I need a separate Business Impact Analysis for every process?

On the “Business Impact Analysis” tab you record the impact along with RTO and RPO per critical process. The overview shows how many processes already have recovery times set and how many remain open.

How do suppliers get into the register?

The supplier register is a view of Asset Management. You create suppliers and service providers in Asset Management, and from there they flow into the register. In the register you maintain criticality, cloud services, assessment, contracts, and review dates per entry.

Do I close each area with a policy?

Yes. Both Business Continuity and Supplier Management have a “Policy” tab. Cenedril generates a draft there from your data, which you edit, save as a draft, and then complete.