In Cenedril you enable the public data subject rights portal (DSAR) in the Data Privacy Assistant under Data Subject Rights: there you decide who may handle requests and switch the public portal on with a toggle. Cenedril then generates a public link you can share with data subjects or add to your privacy notice. Incoming requests appear under Documentation → Data Subject Rights Management, where you assign, answer and close them within their deadline.
Enable the portal
Open Data Subject Rights in the Data Privacy Assistant
Open the Data Privacy Assistant and select the Data Subject Rights section. The Configure Data Subject Rights Management page shows two areas: Access Management and Public Portal.
Choose who handles requests
Under Access Management, select the team members who may handle requests and conversations. The privacy responsible person and any data protection officer are already included and cannot be removed. If portfolio users with documentation access are available, they appear in their own list below.
Switch the public portal on
In the Public Portal area, turn the Enable Public Data Subject Rights Portal toggle on. The Public Portal URL field then appears with the ready-made link.
Copy the portal link and save
Click Copy next to the URL and share the link with data subjects or add it to your privacy notice. Then save the configuration with the Save button.
Result: the portal is active, the people who handle requests are set, and the public link is ready to share.
Handle requests
Open Data Subject Rights Management
Under Documentation, open Data Subject Rights Management. The page shows the Total Requests, Active Requests and Overdue stats at the top, with the filters and the list of all incoming requests below.
Filter and open requests
Narrow the list when needed with the Status, Request Type and Assigned To filters. Each entry shows the data subject, the request type, the status and the time left. Use View Messages to open a request’s detail view.
Assign and answer a request
In the detail view, use Assign to give the request to a handler. Under Text Templates pick a prepared reply, refine it in the Your Response field and attach files if needed. Send Response sends the message to the data subject.
Control the deadline and close the request
When you need feedback from the data subject, send the message with Send & Stop Clock. The request then moves to Awaiting Response and the countdown pauses. If the statutory deadline is too short, extend it with Extend Deadline by entering days and a reason. Once the request is done, close it with Close Request.
Result: the request sits in the Closed status, the entire conversation and all attachments are recorded in Cenedril, and the handling is documented end to end.