Emergency management encompasses all organizational measures that ensure a rapid and structured response to crisis situations. This includes emergency planning (who does what and when), provisioning of emergency resources, crisis communication, and regular exercises. Emergency management is closely related to Business Continuity Management (BCM) but focuses more on the acute response phase. ISO 27001 Annex A.5.29 and A.5.30 require preparation for information security incidents and ensuring business continuity. Your emergency management should include escalation levels, crisis team structures, and concrete action instructions (runbooks).